Question 1

What does GoWork do to make sure the community upholds the Covid-19 safety protocols and new normal consistently? What happens to any misconduct?

Accepted Answer

To ensure that all our members strictly adhere to the new normal and Covid-19 Protocols, we implement penalization to misconducts in all GoWork spaces. Penalties vary based on the severity of the misconduct and risks.

Apa yang dilakukan GoWork untuk memastikan komunitas GoWork mengikuti protokol keamanan Covid-19 dan normal yang baru? Apa yang terjadi apabila seseorang tidak mengikuti aturan tersebut?

Untuk memastikan bahwa komunitas kami mematuhi Protokol Covid-19 dan normal baru, kami menerapkan penalti untuk pelanggaran yang dilakukan. Penalti dan denda diterapkan berdasarkan tingkat pelanggaran yang dilakukan dan resikonya.

Question 2

Are the GoWork team who come to work in the workspace all healthy and continuously in good shape?

Accepted Answer

All GoWork staff who come to work in the workspace have passed health self-assessment and medical tests when needed. The assessment follows the Government’s directive under the supervision of our Human Resources Department. The same assessment also applies to all Office Assistants.

Apakah tim GoWork yang datang dan bekerja di area GoWork sendiri sehat dan selalu terjaga kondisinya?

Setiap staf GoWork yang masuk dan kembali bekerja di area GoWork telah melalui proses pemeriksaan kesehatan mandiri atau di fasyankes bila diperlukan. Proses pemeriksaan dilakukan mengikuti arahan dari Pemerintah di bawah koordinasi Bagian SDM kami.

Question 3

What should I do if I have guests coming for me?

Accepted Answer

To ensure the number and condition of people inside our workspace remain under control, we request your collaboration to follow these guidelines for your guests:

All guests must complete the registration process at the Front Desk. This is mandatory for all guests. For complete information, click here: link Do I and my guests need to register our health information to you?
All guests must be briefed on our safety protocols by our Front Desk team and comply with them.
All guests must wear their mask while being in our workspace.
We use Namaste greetings and not the handshakes.

We need your help to inform these visitor protocols to your guests prior to their visit and ensure that your guests comply with our safety protocols.

Apa yang harus saya lakukan apabila saya kedatangan tamu?

Untuk memastikan jumlah dan kondisi orang yang berada di dalam area GoWork tetap terjaga, semua tamu Anda yang berkunjung harap:

Menyelesaikan proses registrasi di Front Desk sebelum memasuki area kerja GoWork. Hal ini kami wajibkan bagi seluruh tamu. Silakan baca informasi lengkap proses registrasi di sini: Apakah saya dan tamu saya perlu memberikan informasi kesehatan saya kepada GoWork?

Semua tamu wajib melakukan proses masuk (check-in) dan keluar (check-out) secara digital sebagai bagian dari contact tracing.
Menerima pengarahan terlebih dahulu mengenai protokol yang berlaku di area GoWork dan wajib mematuhi setiap protokol.
Kami anjurkan tamu yang tidak berhubungan dengan pekerjaan untuk tidak masuk dan menunggu di area GoWork. Contoh: keluarga dari tamu atau member, anak-anak dan pengasuhnya, dan tamu lain dengan tujuan menunggu.
Mengenakan masker selama berada di area GoWork.
Menggunakan salam Namaste dan tidak bersalaman tangan.

Question 4

Is GoWork still operating during the PPKM period?

Accepted Answer

Yes, all GoWork locations are still operating during PPKM period by strictly following the regulations and health protocols set by each Building Management and Government.

Please be aware that there might be different operational hours at some GoWork locations during PPKM period.

For more details about other locations, kindly refer to our website

Apakah GoWork masih tetap beroperasi selama masa PPKM level 4?

Ya, semua lokasi GoWork tetap beroperasi selama periode PPKM dengan mengikuti peraturan dan protokol kesehatan ketat yang ditetapkan oleh masing - masing Pengelola Gedung dan Pemerintah Daerah.

Harap diperhatikan bahwa akan ada perbedaan jam operasional di beberapa lokasi GoWork selama periode PPKM.

Untuk detail lebih lanjut tentang lokasi GoWork lainnya, silakan lihat di website GoWork

Question 5

How safe is it for me to come to the Front Desk area that is normally crowded?

Accepted Answer

Being one of the busiest areas, it is crucial for us to keep our Front Desk area safe and clean. Frequent sanitization of the desk surfaces and other high-touch points is done daily. We continue to provide hand sanitizers at the Front Desk and physical distancing markers are placed in the area.

Please ensure you follow these guidelines when visiting our Front Desk area:

Wear your mask when speaking to our team and being in the area. Our Operations team will also wear their mask when speaking with you.
Follow the physical distancing markers.
Use the hand sanitizers wisely.
Avoid touching the Front Desk unnecessarily.

Seberapa aman untuk saya datang ke area Front Desk yang biasanya ramai?

Sebagai salah satu area yang banyak dilalui oleh orang, penting bagi kami untuk menjaga area Front Desk tetap aman dan bersih.

Member yang berada di area Front Desk harap:

Mengenakan masker selama berada di area Front Desk dan berbicara dengan tim kami. Tim Operasional kami juga akan mengenakan masker saat berbicara dengan Anda.
Menggunakan salam Namaste dan tidak bersalaman tangan.
Mengikuti pengaturan jarak fisik aman.
Menggunakan hand sanitizer yang tersedia secara bijaksana.
Hindari memegang meja Front Desk bila tidak perlu.

Question 6

What else do I have to do keep my working space safe and healthy?

Accepted Answer

For the community’s safety and health, we need you to remain vigilant and follow these measures consistently:

Always wear your mask when being in our communal areas.
Avoid coming into work in our working space when you are feeling unwell. Stay productive at home and avoid physical contact with other people.
Practice the general COVID-19 precaution hygiene measures.
Honor and comply with all safety protocols in our workspace.
Invite and monitor your guests to honor and comply with all safety protocols in our workspace

Our team commits to uphold the safety protocols in all locations and have the rights to address violations with possible consequences to members and visitors.

Apalagi yang harus saya lakukan untuk memastikan lingkungan kerja saya aman dan sehat?

Demi keamanan dan kesehatan seluruh komunitas GoWork, kami himbau seluruh member GoWork untuk secara aktif dan konsisten:

Selalu mengenakan masker selama berada di area bersama.

Tim kami berkomitmen untuk menjaga keberlangsungan protokol keamanan ini di setiap lokasi dan berhak untuk menegur dan menerapkan konsekuensi atas pelanggaran oleh member maupun tamu.

Question 7

Do I and my guests need to register our health information to you?

Accepted Answer

You, all our members and your visitors are required to complete our Health Alert Form and temperature check before entering our workspace.

For members, we request regular updates of the form submission to continue monitor every member’s condition.

Members and visitors who bear high risk based on the form completion and check are not permitted to enter GoWork workspace.

Apakah saya dan tamu saya perlu memberikan informasi kesehatan saya kepada GoWork?

Semua member dan tamu yang akan memasuki area GoWork wajib melengkapi Formulir Kewaspadaan Kesehatan dan melalui pemeriksaan suhu tubuh.

Bagi member, pengisian formulir ini dilakukan secara berkala untuk terus memonitor kondisi setiap members.

Member dan atau tamu yang didapati memiliki resiko tinggi berdasarkan hasil pengisian formulir dan pemeriksaan tidak diperbolehkan memasuki area kerja GoWork.

Question 8

Can I still use the Game Room, Gym, Nap Nooks and Sleeping Pods?

Accepted Answer

To ensure the safety and health of everyone, Game Room, Gym, Nap Nooks and Sleeping Pods are temporarily closed until further notice.

Apakah saya masih bisa menggunakan Game Room,Gym, Area Tidur Siang, dan Sleeping Pods?

Untuk keamanan dan kesehatan bersama, fasilitas Game Room, Gym, Area Tidur Siang, dan Sleeping Pods ditutup sementara hingga pemberitahuan selanjutnya.

Question 9

Will I still be able to use the Musholla in GoWork area?

Accepted Answer

Musholla remains open.

Please ensure you follow these guideline when being in the Musholla:

Wear your mask when being inside Musholla.
Bring and use your own mukena and prayer rug.
Follow the distance markers on the floor.

Apakah saya masih bisa memakai Musholla yang berada di dalam area GoWork?

Musholla masih tetap kami buka.

Member yang menggunakan Musholla di dalam area GoWork harap:

Mengenakan masker selama berada di Musholla.
Membawa dan menggunakan sajadah dan mukena pribadi.
Mengikuti tanda jarak di lantai ruangan.

Question 10

Does every visitor still require to check in upon the arrival at GoWork locations now that PPKM is down to Level 1?

Accepted Answer

Yes, checking in upon your arrival at all GoWork locations is still a mandatory, either via PeduliLindungi QR scan provided by the building or GoWork Visitor Check-in QR scan.

Apakah setiap pengunjung masih harus check-in saat tiba di lokasi GoWork di saat PPKM sudah turun ke Level 1?

Ya, check-in pada saat para pengunjung tiba / masuk ke semua lokasi GoWork masih diharuskan, baik melalui QR scan Pedulilindungi yang telah disediakan oleh gedung maupun QR Scan GoWork Visitor Check-in.