Question 1

Do I and my guests need to register our health information to you?

Accepted Answer

You, all our members and your visitors are required to complete our Health Alert Form and temperature check before entering our workspace.

For members, we request regular updates of the form submission to continue monitor every member’s condition.

Members and visitors who bear high risk based on the form completion and check are not permitted to enter GoWork workspace.

Apakah saya dan tamu saya perlu memberikan informasi kesehatan saya kepada GoWork?

Semua member dan tamu yang akan memasuki area GoWork wajib melengkapi Formulir Kewaspadaan Kesehatan dan melalui pemeriksaan suhu tubuh.

Bagi member, pengisian formulir ini dilakukan secara berkala untuk terus memonitor kondisi setiap members.

Member dan atau tamu yang didapati memiliki resiko tinggi berdasarkan hasil pengisian formulir dan pemeriksaan tidak diperbolehkan memasuki area kerja GoWork.

Question 2

How safe is it for me to come to the Front Desk area that is normally crowded?

Accepted Answer

Being one of the busiest areas, it is crucial for us to keep our Front Desk area safe and clean. Frequent sanitization of the desk surfaces and other high-touch points is done daily. We continue to provide hand sanitizers at the Front Desk and physical distancing markers are placed in the area.

Please ensure you follow these guidelines when visiting our Front Desk area:

Wear your mask when speaking to our team and being in the area. Our Operations team will also wear their mask when speaking with you.
Follow the physical distancing markers.
Use the hand sanitizers wisely.
Avoid touching the Front Desk unnecessarily.

Seberapa aman untuk saya datang ke area Front Desk yang biasanya ramai?

Sebagai salah satu area yang banyak dilalui oleh orang, penting bagi kami untuk menjaga area Front Desk tetap aman dan bersih.

Member yang berada di area Front Desk harap:

Mengenakan masker selama berada di area Front Desk dan berbicara dengan tim kami. Tim Operasional kami juga akan mengenakan masker saat berbicara dengan Anda.
Menggunakan salam Namaste dan tidak bersalaman tangan.
Mengikuti pengaturan jarak fisik aman.
Menggunakan hand sanitizer yang tersedia secara bijaksana.
Hindari memegang meja Front Desk bila tidak perlu.

Question 3

How often will my private office be cleaned?

Accepted Answer

To ensure your private office remains safe and healthy, we will increase the sanitization as follows and suggest you to:

Sanitization inside the office is done twice a day (morning and afternoon).
Sanitization of high touch points such as the door handle and surface is done more frequently daily.
Wear your mask when speaking and practice the sneezing and coughing etiquette in the office. Always cover your nose and mouth with your elbow or a tissue when sneezing and coughing. Always immediately dispose of your used tissues into the bin.

Seberapa sering ruang kantor saya akan dibersihkan?

Untuk memastikan kebersihan kantor tetap terjaga:

Sanitasi di dalam ruangan akan dilakukan dua kali sehari (pagi dan siang hari).
Sanitasi titik rawan sentuh lainnya seperti pegangan pintu dan permukaan pintu akan dilakukan secara berkala setiap harinya.
Kami sarankan untuk menggunakan masker sewaktu berbicara di dalam kantor dan selalu mempraktekkan etika bersin dan batuk yang aman. Harap menutup hidung dan mulut Anda dengan lengan atau tisu dan langsung buang tisu ke tempat sampah.

Question 4

Are the phone booths always kept clean and sanitized?

Accepted Answer

To ensure our phone booths remain clean and safe, sanitization inside and outside the booth is done frequently daily.

Apakah bilik telepon selalu terjaga kebersihannya?

Untuk memastikan bilik telepon selalu terjaga kebersihannya, sanitasi bilik telepon dilakukan secara berkala setiap harinya di bagian dalam dan luar bilik.

Question 5

Will I still be able to use the Musholla in GoWork area?

Accepted Answer

Musholla remains open.

Please ensure you follow these guideline when being in the Musholla:

Wear your mask when being inside Musholla.
Bring and use your own mukena and prayer rug.
Follow the distance markers on the floor.

Apakah saya masih bisa memakai Musholla yang berada di dalam area GoWork?

Musholla masih tetap kami buka.

Member yang menggunakan Musholla di dalam area GoWork harap:

Mengenakan masker selama berada di Musholla.
Membawa dan menggunakan sajadah dan mukena pribadi.
Mengikuti tanda jarak di lantai ruangan.

Question 6

How safe is it for me to use our meeting rooms?

Accepted Answer

To ensure physical distancing remains safe in the rooms, we have reduced the capacity of our meeting rooms. Sanitization of the door handle, desk surface and other high-touch points in the room is done after every use. Meeting rooms are available for bookings until 15.30.

Please ensure you follow these guidelines when using our meeting rooms:

Wear your mask while being in the room.
Sit only in the occupiable seats.
Get the key to your meeting room at our Front Desk before the meeting starts and return it immediately after you’re finished. When vacant, all meeting rooms will remain locked to avoid unsupervised traffic.
Give time for our Office Assistants to sanitize the room before you start your meeting when it was used before you. High touch points such as door handles, light switches, remote controls, projectors, markers and others in the room will be sanitized.
Bring and use your own tumbler and mugs and get the water from the pantry for your meetings.
Requests for additional seats are not allowed.

Seberapa aman ruang rapat di GoWork sekarang bagi saya?

Untuk memastikan jarak fisik yang aman dan sehat, kami mengurangi kapasitas ruang rapat kami. Sanitasi terhadap pegangan pintu, permukaan meja dan peralatan rawan sentuh lainnya di dalam ruang rapat akan dilakukan setiap pemakaian selesai.

Member dan tamu yang menggunakan ruang rapat harap:

Mengenakan masker selama berada di ruang rapat.
Hanya menggunakan kursi dan meja yang dibuka saja.
Mengambil kunci ruang rapat di Front Desk saat akan menggunakan ruang rapat dan mengembalikannya kembali ketika sudah selesai. Ruang rapat akan dikunci bila tidak ada pemakaian untuk menghindari lalu lintas pemakaian yang tidak termonitor.
Memberikan waktu bagi tim Office Assistant kami untuk melakukan sanitasi sebelum rapat dimulai bila ada pemakaian sebelumnya. Titik rawan sentuh seperti pegangan pintu, tombol lampu, remote control, proyektor, spidol dan alat lainnya di dalam ruangan akan disanitasi.
Menggunakan tumbler dan gelas pribadi serta mengambil air di area dapur untuk keperluan rapat.
Permintaan untuk kursi tambahan tidak diperkenankan.

Question 7

Is it safe for me to keep on using lockers and mail boxes?

Accepted Answer

To ensure the lockers and mail boxes remain clean, sanitization on the handle and surface is done frequently daily.

Apakah aman untuk saya untuk tetap memakai loker dan kotak surat?

Untuk menjaga kebersihan, sanitasi terhadap pegangan dan permukaan loker dan kotak surat dilakukan secara berkala setiap harinya.

Question 8

How about the cleanliness of our nursing rooms and smoking areas?

Accepted Answer

Nursing rooms and smoking areas remain open.

Bagaimana dengan kebersihan di ruang menyusui dan area merokok?

Ruang menyusui dan area merokok tetap kami buka.

Question 9

Are your operational hours still the same?

Accepted Answer

Our team's operational hours are from 09.00 - 16.00.

Your Hub Manager and Hub Associate are available to assist you at the Front Desk and in the workspace until 16.00. However, you can still reach them via email, messages or calls until 18.00.

We will have alternating shifts amongst the team members and rotations from other GoWork locations. Good chance to get to know our other teams!

Apakah jam operasional GoWork masih tetap sama?

Jam kerja tim Operasional kami adalah pukul 09.00 – 16.00.

Hub Manager dan Hub Associate membantu di Front Desk dan area kerja GoWork hingga pukul 16.00 dan tetap dapat dijangkau melalui email, pesan atau panggilan telepon hingga pukul 18.00.

Tim Operasional kami akan melakukan pergantian hari kerja dan rotasi antar lokasi GoWork lain. Kesempatan yang baik untuk lebih mengenal tim GoWork yang lain!

Question 10

How do you keep the printer and its area clean?

Accepted Answer

To ensure the printer and its area remain safe, sanitization on the printer’s surface is done frequently daily. We are removing shared stationeries from the printer area temporarily to reduce high-touch points.

Please ensure you follow these guidelines when using our shared printer:

Wear your mask when being in the area.
Follow the distance marks on the floor when lining up.

Bagaimana kebersihan printer dan areanya tetap terjaga?

Untuk memastikan kebersihan printer dan areanya, sanitasi terhadap permukaan printer dilakukan secara berkala setiap harinya. Peralatan tulis bersama yang tersedia di area printer ditiadakan untuk sementara demi mengurangi titik rawan sentuh.

Member yang menggunakan printer and berada di area printer harap:

Mengenakan masker selama berada di area printer.
Mengikuti tanda jarak fisik di lantai sewaktu mengantri.